Your Medical Concierge in Portugal!

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Welcome to Serenity

Healthcare turned into a smooth, human-centered experience.

Serenity, Medical Concierge in Portugal

Are you moving or have just moved to Portugal?

Stepping into a new chapter abroad is full of discovery — and we’re here to walk it with you.
At Serenity, we offer presence, care, and the quiet assurance that someone truly has your back.
As you settle into your new life, we’ll be right beside you — always ready to support what matters most - your Health! 


Join us

Tailor-made care, led by a Nurse Case Manager

From unexpected health needs to a meticulously planned move —or simply a short escape to explore Portugal—we’re here to ensure you’re cared for with precision, discretion, and ease.


We’ve created two seamless options for your peace of mind: exclusive Membership plan for ongoing care, and flexible Bundles of Hours for short-term support. 


From the very first moment you contact us, you’ll be welcomed by a dedicated medical professional who will listen, understand, and guide you with a perfect combination of expert knowledge and genuine compassion.


Relax, explore, and live fully—while we take care of every detail. This is where health meets Serenity.

Serenity, Medical Concierge in Portugal

Our beloved team

Pablo Macedo, Nurse Case Manager

Daniela Penteado, Loyalty and Retention Manager

Daniela Martins, Nurse Case Manager

Serenity, Medical Concierge in Portugal

Pablo, for the past 15 years, he walked the halls as a nurse, but deep down, he always carried the soul of a rockstar — the one that never took the stage. Pablo sees life as music, unpredictable and rich, sometimes like jazz, flowing in intricate polyrhythms, just as life was meant to be. 🩵💜

Daniela Martins, Nurse Case Manager

Daniela Penteado, Loyalty and Retention Manager

Daniela Martins, Nurse Case Manager

Serenity, Medical Concierge in Portugal

If you know Daniela, you know that when she’s smiling, she’s probably planning her next concert. She lives for music, festivals and spontaneous trips...and yes, she’s the one who takes over the playlist on every road trip. Like one of her favorite lyrics says, “I’m a gentle soul, I’m sure, but on the stereo I’m a dictator”. That balance sums her up perfectly: kind and compassionate at heart, with a bold energy that shines through, whether she’s caring for patients or dancing in a crowd.🩵💜

Daniela Penteado, Loyalty and Retention Manager

Daniela Penteado, Loyalty and Retention Manager

Daniela Penteado, Loyalty and Retention Manager

Serenity, Medical Concierge in Portugal

Daniela is a true giver, always eager to help, never seeking recognition or applause. For a long time, she was on a journey, searching for her place in the world. But along the way, she realized something beautiful – her place was never somewhere out there, but always right inside her. A place where she can support others, do what needs to be done, without hesitation or fear. Her strength lies in her ability to give, support, and dive in when the world needs her most.🩵💜

Marta Fernandes, Nurse Case Manager

Rafaela Francisco, Nurse Case Manager

Daniela Penteado, Loyalty and Retention Manager

Serenity, Medical Concierge in Portugal

In another life, Marta could have easily been a star on stand-up comedy stage. She's always ready with a joke, making everyone around her feel better about themselves—sometimes so much that she forgets to take care of herself. She never disappoints when it comes to being there for you, always giving more than we could ever deserve. Her humor and warmth are like a cozy blanket on a cold day, wrapping you up in comfort and leaving you wondering how you got so lucky to have her in your life.🩵💜

Tiago Martins, Nurse Case Manager

Rafaela Francisco, Nurse Case Manager

Rafaela Francisco, Nurse Case Manager

Serenity, Medical Concierge in Portugal

When you see this smile, you know you're in for something big. Tiago is like a strong-minded bull who won't rest until he's found the best solution for any challenge. His voice is strong but his heart is kind and gentle, much like the plants he nurtures with so much care. Beneath that determined exterior is a tender loving soul, always ready to go the extra mile for those he cares about.🩵💜

Rafaela Francisco, Nurse Case Manager

Rafaela Francisco, Nurse Case Manager

Rafaela Francisco, Nurse Case Manager

Serenity, Medical Concierge in Portugal

Rafaela has this "killing me softly" vibe—gentle in her demeanor, yet she never shies away from telling you exactly what you need to hear. Pragmatic to the core, she has a knack for balancing everyone's emotional side with a mix of kindness and a flair of good humor. Her words are like a warm hug wrapped in a reality check, leaving you feeling cared for, even when she's being perfectly honest.🩵💜

Paula Costa, Nurse Case Manager

Joana Costa, Customer Journey Manager

Paula Costa, Nurse Case Manager

Serenity, Medical Concierge in Portugal

Some say Paula has a touch of magic in everything she touches. She can turn a mundane text, process, or even someone's day into something truly special. As she passes by, her soft smile is like a gentle breeze that brightens the world around her. We've never actually seen her magic wand, but we're pretty sure she has one—how else could she keep everything so flawless? Fairy Paula...🩵💜

Márcia Paim, Booking Manager

Joana Costa, Customer Journey Manager

Paula Costa, Nurse Case Manager

Serenity, Medical Concierge in Portugal

Márcia's voice is sweet and soothing. Her presence is gentle, like a feather on a breeze. Beneath this cotton candy voice there is a strong and determined person that never crosses arms. She's proof that sometimes the softest touch makes the biggest impact.🩵💜


Joana Costa, Customer Journey Manager

Joana Costa, Customer Journey Manager

Joana Costa, Customer Journey Manager

Serenity, Medical Concierge in Portugal

Joana is a raising star, always bright, always showing us the direction. A natural-born communicator, there is no conflict she can't solve with her clarity and desire to see everything in perfect harmony. Our only regret? That we didn’t meet her sooner!🩵💜

Esténio João, Booking Manager

Whiskey Matias Averbukh, Chief Happiness Officer

Joana Costa, Customer Journey Manager

Serenity, Medical Concierge in Portugal

We never witnessed this person on a bad day. Esténio carries a friendly smile all day long, as if life is ease on him all the time. His hurdles are many. Esténio is an expatriate in Portugal, who decided to follow his dream and because of that, he had to leave behind a career and a life of comfort, near his family and friends. He lives his life to the fullest, working, learning music and enjoying what most of us have forgotten, the small and free pleasures of life. Well done, Esténio!🩵💜

Sofia Costa, Health Advocate

Whiskey Matias Averbukh, Chief Happiness Officer

Whiskey Matias Averbukh, Chief Happiness Officer

Serenity, Medical Concierge in Portugal

Sofia, of many titles. Woman, mother, coworker, friend, advisor, nurse. She knows everything about the basics of being a decent good human being. She knows time is the most precious gift you can give to anyone. Sofia has this "let's do it" mindset that many would struggle to understand. She is a natural. Sofia has brains and she doesn't mind to show it off! She's not just bright herself, but inspires others to shine too.🩵💜

Whiskey Matias Averbukh, Chief Happiness Officer

Whiskey Matias Averbukh, Chief Happiness Officer

Whiskey Matias Averbukh, Chief Happiness Officer

Serenity, Medical Concierge in Portugal

Whiskey, the founder of Serenity. He excels in client relations with his tail-wagging enthusiasm and warm, furry greetings. May require frequent breaks for belly rubs and mini-snack sessions.🩵💜

Our testimonials

Kendall Lampkin found his piece of Serenity in the middle of chaos.❤️

Canadian couple share their experience with Serenity!❤️

"Every Expat should join this service, we highly recommend it!"

An Expat shares his challenges when arriving a new country and how Serenity was helpful! ❤️

Read what clients say about us

"Join Serenity just for the peace of mind with your healthcare in Portugal. 

Leave the hurdles to them!"

See our rating

We are NOT on social media!

Social media is social. Your health is personal.


When it comes to your health and well-being, nothing replaces a real conversation—human to human, heart to heart. We believe in listening, understanding, and truly being present for you.


Reach out to us directly, and we’ll give your needs the care, attention, and expertise they deserve—no hashtags, filters, or algorithms required. Just genuine support, from real people who care.


Serenity, Medical Concierge in Portugal

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